FAQS

Do you accept PayPal?
We accept PayPal and all major credit cards.

Is it safe to use my credit card?
Of course, our store uses 256-bit SLL(Secure Socket Layer) encryption to protect your personal data and credit card information, that's the same level of security as major banks use.

An item I want is sold out, will you be re-stocking it?This depends on availability, if we can restock an item we will always try to. If you would like more information on this send an email to info@keptedition.com

Can I change or cancel my order after I have placed it?
As long as you catch us in time before we ship it out, this shouldn't be a problem.

 

Can I return an item ?
Please look at our returns page for all information about returns.

 

How long does a refund take?
As long as your item that you have returned is in a like new condition, we will offer a full refund and you should see the money back in your back account within 5-7 days.

My question hasn't been answered, can I contact you?
Yes of course, please use the or contact form or email info@keptedtion.com. We will get back to you as soon as possible.